Lashes FAQs

Q: What’s the difference between handmade and promade fans?

A: Promades:
How are they made? Typically machine made and pre packaged for ‘ready to go’ application

Is there a visual difference? 100%, but it’s hard to notice if you don’t know what you’re looking for. Promades generally have a more synthetic look to them.

Are there any downsides of promades? The main downside is that they can be slightly heavier than handmades - adding slightly more stress to the natural lashes. This will not cause damage if they are applied correctly

Handmades: 

How are they made? They are packaged as individual fibers on a strip, the artist picks up a selection of fibers and rolls them out into a fan on the strip.

Why does it take so much longer? The service duration is slightly longer due to having to create every fan at the time of application, rather than picking up and putting down as you do with promades.

Are there any downsides to using handmades? The only downside really is that it takes longer to do on the client. Hand making your fans is a lot harder to master, if not done properly they can cause serious damage to your natural lashes. When they are in the hands of an experienced technician - they sit seamlessly, last longer, the size of the fan be tailored, they provide more versatility and give the wearer a softer, fluffier look.

Q. How do I cleanse my lashes?

A: Your lashes are to be washed daily to ensure maximum retention and maintain your lash health. Apply one pump of your lash cleanser (This is complimentary for new MB clients) to each eye, brush in gentle circles, rinse and pat dry. Failing to wash your extensions can lead to premature fall out as well as damage to your natural lashes

Q. How long can I go between refills?

A: It depends, most clients like to go around the 2 week mark, to maintain fullness in their set. Depending on your lashes, you can go up to one month before an refill is needed. It’s best to come in fortnightly to begin with so Naomi can get an idea of your lashes. If you can go longer periods, Naomi will let you know.

Beyond Likes FAQs

Q: Who is this for/not for?

This is not for my usual service clients - Beyond Likes is for those within the beauty industry 

looking to revamp their social media strategies.

Q. What’s included?

  • Understanding the basic fundamentals of social media
  • Curating and Creating outstanding content
  • In depth on how to write engaging captions
  • How to take the *best* photos
  • How to build a community, creating and managing engagement & collaborating with other business owners/micro influencers
  • A bonus 30 day content plan

Q. Can I get a refund?

A: no

Strategy Call FAQ’s

Q: What can you help me with?

A:

  • Opening your beauty business
  • Why your business is slow
  • Attracting new clientele
  • Setting realistic standards for yourself
  • Establishing professionalism
  • Feed formulation
  • Product knowledge
  • Application techniques
  • Putting strong policies into action
  • Personal growth & development
  • Client troubleshooting
  • Introducing new services 
  • Rebranding
  • Booking system set up
  • Scaling your business
  • Why you’re getting new clients, but not keeping them 
  • Retention issues
  • Creating a client consultation routine
  • Marketing Strategies
  • Managing your income in a sustainable way
  • Mindset
  • Helping you set up the back end of your business
  • Caption creating
  • Confidence with showing up online
  • Things you thought were missed during your training
  • Photoshoot preparation
  • Presenting yourself/your salon space

Q. Is there continued guidance after our call?

A: A PCR (Post call report) will be created and shared via google drive, this includes notes of what was discussed & a detailed plan of action of where to go next within your business.

Q. When are your call times?

A: Calls will run for 60 minutes, availability is scattered throughout each week